Business Communications

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  • Brand: Khanna Book Publishing Company
    Product Code: SB/CS011




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    Varinder Bhatia:

    Dr. Varinder Bhatia born 27-2-1968, is an acknowledged teacher and prolific author. He obtained his Master of Commerce degree in 1988 from Guru Nanak Dev University, Amritsar. He was conferred a Ph. D. degree in Commerce by Dr. B. R. Ambedhkar University, Agra. He is also an Associate Member of Indian Management Association, New Delhi and Operational Research Society of India, Calcutta. He has authored Business Statistics, Corporate Accounting (Co-author), Operation Research and Cost Accounting. Presently he is working in the Department of Business and Commerce, D. A. V. College, Amritsar.

    Chapter 1: Introduction

    Chapter 2: Business Communication and Technology

    Chapter 3: Listening Skills

    Chapter 4: Resume Writing

    Chapter 5: Memo Writing

    Chapter 6: Telephonic Communication Skills

    Chapter 7: Intercultural Communication

    Chapter 8: Note Taking

    Chapter 9: Writing Skills

    Chapter 10: Reading Skills

    Chapter 11: Punctuation

    Chapter 12: Oral Presentation

    Chapter 13: Public Speaking

    Chapter 14: Dictation Skills

    Chapter 15: Meetings and Conferences

    Chapter 16: Press Release

    Chapter 17: Technical Report Writing

    Chapter 18: Business Report Writing

    Chapter 19: Summarizing and Paraphrasing

    Chapter 20: Business Letter Writing

    Chapter 21: Interviews

    Chapter 22: Notices Agenda and Minutes